Intuit to pay $141 million for free ad campaign PBS NewsHour

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turbotaxfreedom edition

(TurboTax defines “simple” is defined as “Form 1040 only.”) These cover W-2 income, limited interest and dividend income, the standard deduction, the earned income and child tax credits, and student loan deduction. Prior year returns can only be filed electronically by registered tax preparers for the two previous tax years.

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IRS Free File Program

Select all that apply to find reviewers similar to you. We’ll show you who qualifies as your dependent. You’ll also find tax-saving credits like the Earned Income Tax Credit , and Child Tax Credit. “TurboTax was very easy and fast to use! Never knew doing taxes could be so easy to do myself and free.”

  • At the end of many of Intuit’s ads is a disclaimer in smaller print that states such offers are limited to those with “simple” tax returns.
  • Only with TurboTax, filers with simple returns can file themselves, get expert help along the way, or hand it off to a dedicated tax expert for $0 .
  • When you use an ATM, in addition to the fee charged by the bank, you may be charged an additional fee by the ATM operator.
  • Please consult with a licensed financial or tax advisor before making any decisions based on the information you see here.
  • Over the last eight years Americans filed nearly 100 million tax returns completely free of charge using TurboTax, more than all other tax prep software companies combined.
  • As part of last week’s settlement agreement, Intuit will cease its advertising campaign promoting its “free, free, free” services in addition to paying the hefty restitution sum.

I got a statement when I was reporting on this by its Executive Vice President and General Counsel Kerry McLean who said that 100 million taxpayers have filed for free using the company’s software over the last eight years. Meanwhile, it was steering people towards using this paid software that had the free turbotaxfreedom edition option that many people wouldn’t qualify for. In 2019 ProPublica put out a piece that got a lot of attention, which accused Intuit and H&R Block SQ , another participant in the Free File program, of creating these products that were designed to make people think that they could file for free using them.

Apple Pay Later is reportedly facing ‘technical and engineering’ issues

Welcome to IRS Free File, where you can electronically prepare and file your federal individual income tax return for free using tax preparation and filing software. Let IRS Free File do the hard work for you. Intuit, the company behind TurboTax, has agreed to pay out $141 million after it “cheated millions of low-income Americans out of free tax filing services,” in the words of New York Attorney General Letitia James. Most of that money will go to consumers that were tricked into paying for its service. This comes as the result of an agreement it made with the AG , which will also require the company to change its marketing practices. This is an optional tax refund-related loan from MetaBank®, N.A.; it is not your tax refund.

Santa Clara County Counsel Announces $141 Million Settlement Against TurboTax Maker Intuit for Deceptive Marketing – Office of Communications and Public Affairs – County of Santa Clara

Santa Clara County Counsel Announces $141 Million Settlement Against TurboTax Maker Intuit for Deceptive Marketing – Office of Communications and Public Affairs.

Posted: Wed, 04 May 2022 07:00:00 GMT [source]

They provide a list of participating companies, the limitations of each, and a link to the correct free edition. The FTC accused Intuit of engaging in “unlawful acts and practices over a period of many years”, including deceptive advertising and marketing of TurboTax. It asked the court to force the company to temporarily stop promoting its tax-filing software, whilst its administrative proceedings investigating the company are ongoing. In that way, you can share TurboTax with someone else when you buy the software but you are limited to five e-files.


Their free version includes much of what is included in TurboTax Premier and Home & Business . You can see our full review of FreeTaxUSA for more.

turbotaxfreedom edition

The rule change also allowed the IRS to make its own free filing system, but so far it hasn’t. Although a filing software produced by the IRS would require intensive planning and expenses on the front end, the benefits of such a program would outweigh the costs, making tax season less stressful for taxpayers and for IRS employees. TurboTax must allow customers to retain any entered data if the customer begins filing through a paid version and then switches to the Free Edition product.45Id. Previously, if a customer began filing using a TurboTax commercial product and realized that they were eligible for the Free Edition, the customer would be forced to restart the entire filing process from scratch when they switched between the two programs. Due to federally declared disaster in 2017 and/or 2018, the IRS will allow affected taxpayers an extended filing date to file and pay for their 2017 taxes.


The free version is very powerful (it includes taking a photo of your W-2 to get the information in) but it’s very basic. The case serves as a good reminder of the scrutiny law enforcement places on the word free. Furthermore, that it was the state AGs, and not the FTC, that ultimately recovered monetary relief for consumers highlights the changed circumstances resulting from the Supreme Court’s curtailing of the FTC’s ability to use Section 13 to obtain monetary relief. According to documents obtained by ProPublica, Intuit executives knew they were deceiving customers by advertising free services that were not in fact free to everyone. Enhancing disclosures in its advertising and marketing of free products. The company ultimately dropped out of the Free File program in 2021 and has been fighting fallout from this ever since, right up to the announcement of this settlement. By clicking “Sign Up” I agree to receive newsletters and promotions from Money and its partners.

Here’s How TurboTax Just Tricked You Into Paying to File Your Taxes – ProPublica

Here’s How TurboTax Just Tricked You Into Paying to File Your Taxes.

Posted: Mon, 22 Apr 2019 07:00:00 GMT [source]

The company used confusingly similar names for both its IRS Free File product and its commercial “freemium” product. Intuit bid on paid search advertisements to direct consumers who were looking for the IRS Free File product to the TurboTax “freemium” product instead. Intuit also purposefully blocked its IRS Free File landing page from search engine results during the 2019 tax filing season, effectively preventing eligible taxpayers from filing their taxes for free. If the above offerings don’t work for your tax situation, the IRS Free File program is another option to consider.

TurboTax Freedom 2021 – 2022

Additional time commitments outside of class, including homework, will vary by student. Additional training or testing may be required in CA, OR, and other states. Valid at participating locations only. This course is not open to any persons who are currently employed by or seeking employment with any professional tax preparation company or organization other than H&R Block.

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